2025
-
Reading Between the Lines
-
A Tale Of Two Reports
-
The GSA Annual Report!
-
Blame The Victim
-
How They're Really Doing
-
The Call That Proves Time’s Up
-
The GSA Way ‘Claims vs Reality'
-
Problem Sold!
-
The Risk of Downgrading and the Dangers of Rushed Mergers
-
When ‘Unreasonable Behaviour’ is Just Holding Your Landlord to Account
-
Preaching Engagement, Practicing Intimidation
-
GreenSquareAccord and the NHF - Another Cost to Residents
-
Housing Ombudsman Podcast investigation findings into GSA!
2024
-
House of Commons Debate - SLAPPs
-
(Un)affordable housing
-
Beyond Repair?
-
Imprisoning the Voice of the Customer?
-
Special Investigation
-
Housing Ombudsman's Investigation
-
The Steve Hayes Situation
-
The GSA Way isn't working
-
Safe, Warm, Dry? Not on Ruth Cooke’s Watch!
-
Sewage and Silence
-
Ruth Cooke, Crook?
-
Just How Broke?
-
The Latest Governance Failure
-
Sorry!
-
When the Rain Comes
-
GreenSquareAccord and their Misuse of Power
-
Minor Faults that Expose the Larger Issues
-
The Journey
-
How was your Christmas?
-
Gove Vs Cooke II
2021 - 2023
-
Gove Vs. Cooke
-
We call this the Barbra Streisand Effect!
-
GreenSquareAccord Unveiled
-
Court Case 9th November 2023!
-
This is the GSA Way!
-
A Case of Neglect, Mismanagement, or a Sign of Things to Come?
-
In response to the article posted on the National Housing Federation website.
-
Have Blocked Drains and Blocked Communications Blocked the GSA Way?
-
Blocked Gutters, Broken Promises, Flooded Flats
-
Faulty Smoke Alarms - More Than Frustrating
-
How Not to Respond
-
Perhaps the problem lies in the middle(management)
-
Administrative Oversight!
-
GreenSquareAccord's Masterclass in Incompetence: The Intercom Saga
-
Overview of the month thus far!
-
The latest corporate strategy...
-
The very real risk
-
The trouble with transparency
-
An end to the toxic culture?
-
Communication Ban Continues
-
Failure to inform of Increase
-
Your Issues and Concerns
-
Complaining
-
For those of you who didn’t hear, I’ll say it again.
-
Ongoing Communication Ban
-
Customer Journey
-
Data Failure - Unable or Unlawful?
-
Credit when it's due!
-
They Call Me Mr J
-
GreenSquareAccord's Guide to Getting it Right!
-
Jumping Through Hoops!
-
Curse of the missing data!
-
Connecting The Dots...
-
The Death of 'Simply Brilliant' - Lack of Integrity
-
GreenSquareAccord continue to fail the most vulnerable
-
Communication Ban
-
Window and Patio Doors Debacle
-
The Death of 'Simply Brilliant' - The Right Tools
-
"You must be new here"
-
Utter Contempt for Everyone!
-
Going Down
-
Failure to communicate - an update
-
Bin Store Debacle
-
Data Breach Update - ICO respond
-
GreenSquareAccord Mass Recruitment Drive
-
GreenSquareAccord failure to communicate
-
GreenSquareAccord New Year Resolutions
-
Hashtag #GreenSquareAccord and #RuthCooke too
-
Forty-one open jobs at Oxford GreenSquareAccord property
Circa 2021 - ‘22
-
GreenSquareAccord Complaint Process
-
GreenSquareAccord leave diesel generator
-
The GreenSquareAccord PR Machine
-
10,000 GreenSquareAccord homes at risk
-
Ignoring residents
-
GSA & Their Surveys
-
Customer journey via email
-
GSA Monthly Newsletter
-
GreenSquareAccord Breach Data Protection
Older…
-
GreenSquareAccord lack of adequate bin stores
-
Inadequate Doors & Security concerns
-
GreenSquareAccord happy to let it rain on the landings
-
GreenSquareAccord inability to manage CCTV
-
Oxford do-gooder stands up to GreenSquareAccord
-
GreenSquareAccord find block of flats lost to overgrowth!