This Is the GSA Way – Shorts
A resident-led video series shining a light on the truth about GreenSquareAccord. These quick, hard-hitting clips expose inflated service charges, safety failures, repair delays, and the silencing of tenant voices. Honest and unfiltered, the shorts give residents the platform that GSA denies them, highlighting the urgent need for transparency, accountability, and real change in social housing.
In this This is the GSA Way special, ITV News Meridian exposes the shocking reality at GreenSquareAccord properties: drugs, gangs, and serious safety failures. Speaking out on behalf of residents, I reveal how concerns over antisocial behaviour and maintenance were met not with action, but with attempts to silence me. This broadcast marks a turning point.
Episode 14 of This is the GSA Way takes on GreenSquareAccord’s financial abuse of residents. From inflated service charges and false figures to ignored Section 22 obligations, we expose how residents pay more but get less. With Ruth Cooke’s pay rise adding insult to injury, this episode calls for unity, accountability, and action.
Episode 13 of This is the GSA Way, “Moist Fire Alarms,” exposes the shocking state of fire safety at Maureen Christian House. With alarms held together by tape, ongoing faults since 2016, and moisture damage worsening the risk, residents are left unsafe and ignored. This episode demands urgent action and real accountability from GreenSquareAccord.
Episode 12 of This is the GSA Way looks at GreenSquareAccord’s cosy ties with the National Housing Federation. From Ruth Cooke retaining her NHF board seat despite repeated failures, to Steve Hayes speaking at a conference on “comms and influencing,” we ask: what credibility do these appointments really hold for residents?
Episode 11 of This is the GSA Way sets out ten New Year’s resolutions for GreenSquareAccord. From ending victim-blaming and costly legal battles to embracing transparency, accountability, and mediation, we outline how GSA could rebuild trust in 2025. Real change starts with leadership—and residents deserve nothing less.
Episode 10 of This is the GSA Way closes out 2024 with the question: complicit or compliant? We cover service charge complaints, the power of Subject Access Requests, and how SLAPPs are used to silence residents. Plus, an end-of-year quiz puts GreenSquareAccord under the spotlight. The fight for safe, affordable homes continues into 2025.
In this This is the GSA Way special, we focus on the House of Commons debate on SLAPPs—Strategic Lawsuits Against Public Participation. GreenSquareAccord’s legal tactics, from threats to wrongful arrest, were highlighted in Parliament as examples of how housing providers can misuse the law to silence residents and shut down scrutiny.
Episode 9 of This is the GSA Way revisits unaffordable housing, exposing GreenSquareAccord’s service charge miscalculations, weak responses from councillors and MPs, and the question of who really profits from “not-for-profits.” We also cover the House of Commons debate on SLAPPs, where GSA’s legal tactics to silence residents were publicly challenged.
Episode 8 of This is the GSA Way turns directly to CEO Ruth Cooke. From pay rises and new offices to failed attempts at silencing resident voices, this episode lays bare GreenSquareAccord’s priorities. We share letters from residents themselves, highlighting soaring charges, failed repairs, and the urgent call for accountability.
Episode 7 of This is the GSA Way exposes the reality of GreenSquareAccord’s so-called “affordable” housing. With soaring service charges and hidden costs—£28,000 for lift repairs, £16,000 for routine works, and thousands more in questionable admin—residents are left footing the bill without proper consultation. We ask: who really pays for GSA’s mismanagement?
Episode 6 of This is the GSA Way asks if GreenSquareAccord is now beyond repair. Promises made in 2016 to improve services stand in stark contrast to the reality of 2024, with issues like a long-running leak in an Oxford block still unresolved. We examine what this says about GSA’s culture, communication, and failures to deliver.
Episode 5 of This is the GSA Way digs into my arrest and the disturbing claim by GreenSquareAccord that I was “violent and dangerous” — an accusation with no evidence. We explore whether this was an attempt to build grounds for eviction, protect internal narratives, or even linked to wider sector manoeuvres like a potential takeover.
Episode 4 of This is the GSA Way recounts my 1:26am arrest on harassment allegations made by GreenSquareAccord’s communications director. With no evidence and previous court cases already dismissed, this episode explores how far GSA will go to silence criticism—and what this means for freedom of speech and resident advocacy.
Episode 3 of This is the GSA Way examines GreenSquareAccord’s attempts to silence residents through legal threats. Despite public promises of listening and accountability, GSA pursued multiple court actions—both dismissed, with costs awarded against them. We ask: is this just the GSA way, or a wider housing sector problem?
Episode 2 of This is the GSA Way looks at the Housing Ombudsman’s decision to place GreenSquareAccord under special investigation. With repeated failures in complaint handling and governance, the Ombudsman’s scrutiny signals how serious the problems have become. We explore what this means for residents, and whether change is finally on the horizon.
Episode 1 of This is the GSA Way sets out why this series exists. From legal threats to silencing tactics, GreenSquareAccord has spent time and money trying to control the narrative. Here, we explain why residents need a platform that tells the story honestly, without spin or censorship.
