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This Is the GSA Way #15 The Tide Has Turned – But Has Anything Changed?
GreenSquareAccord has removed its communication plan and softened its tone — but is this real change or reputational recalibration? In #15, I examine references to expired undertakings, claims of “persistent contact,” and the timing of this shift amid growing scrutiny, public funding questions and increased visibility of resident-led platforms.

Ben Jenkins vs GreenSquareAccord: ITV Exposes Drugs, Gangs, and Safety Failures in Social Housing
This ITV News Meridian report highlights resident concerns about antisocial behaviour, safety issues and housing management at GreenSquareAccord. Broadcast on 5 December 2023, it features my comments on behalf of neighbours who felt unheard, marking a public turning point in raising community safety and accountability concerns.

This is the GSA Way Podcast #11 - 10 New Year’s Resolutions for GreenSquareAccord
As 2025 begins, this episode sets out ten resolutions GreenSquareAccord could adopt to rebuild trust with residents. From transparency over repairs and missed appointments to choosing mediation over litigation, it explores what meaningful accountability would look like in practice — and whether leadership is prepared to reset the relationship with tenants.

The GSA Podcast Episode #4 - Arrested
At 1:26am I was arrested following harassment allegations made by GreenSquareAccord’s communications director. I deny the claims. No defamation action had been issued, yet I spent a night in custody under restrictive bail conditions. This episode examines the arrest, the context of ongoing scrutiny, and the wider implications for tenant voice and freedom of speech in social housing.

This is the GSA Way: Episode #3: Imprisoning the voice of the customer?
This episode examines GreenSquareAccord’s use of legal action against resident criticism — including two court cases that were ultimately dismissed. We look at undertakings, alleged breaches, cost orders and the wider question of whether legal threats are being used to deter scrutiny. It also reflects on the personal toll and what this means for tenant voice across the sector.

This is the GSA Way: Episode #1 Why Bother (again)?
“This is the GSA Way” launches as a direct response to legal threats, intimidation and attempts to silence resident criticism at GreenSquareAccord. This series focuses solely on GSA — from leaks and repairs to legal tactics and communication controls — offering an unfiltered, resident-led account of what accountability really looks like on the ground.

Housing Sector Podcast Episode #3 - Censorship, Pride & Awards
Episode 3 looks at what happened after our launch — including attempts to have the first episode censored. With over 800 views driven by that pressure, we examine why engagement beats silence. We also question Pride rebrands, award ceremonies, and the gap between sector self-congratulation and resident reality, calling for transparency over optics.

Housing Sector Podcast #1 Why Bother
Why start a podcast? Because when you’re blocked from speaking at housing events by your own landlord, you create your own platform. Episode 1 explains why the Housing Sector Podcast exists — to protect tenant voice, challenge housing association accountability, and keep difficult conversations about service charges, complaints and transparency firmly in the public domain.