This ITV News Meridian report highlights resident concerns about antisocial behaviour, safety issues and housing management at GreenSquareAccord. Broadcast on 5 December 2023, it features my comments on behalf of neighbours who felt unheard, marking a public turning point in raising community safety and accountability concerns.
Episode 13, “Moist Fire Alarms,” examines ongoing fire safety concerns at Maureen Christian House, where a faulty alarm system has reportedly remained unresolved for years. With moisture damage causing further faults, this episode questions repair priorities, communication failures and the urgency given to resident safety.
As 2025 begins, this episode sets out ten resolutions GreenSquareAccord could adopt to rebuild trust with residents. From transparency over repairs and missed appointments to choosing mediation over litigation, it explores what meaningful accountability would look like in practice — and whether leadership is prepared to reset the relationship with tenants.
Episode 8 revisits unaffordable housing and service charge miscalculations, alongside delayed responses from GreenSquareAccord. It also covers political engagement, dismissed legal actions and a House of Commons debate on SLAPPs where this case was referenced. The episode connects local service charge disputes with national concerns about legal tactics and accountability.
This episode reviews recent developments at GreenSquareAccord, including leadership pay, a new office opening and continued legal pressure on resident platforms. We also read letters sent directly to CEO Ruth Cooke, highlighting concerns over service charges, repairs and complaint handling — raising wider questions about governance, accountability and resident trust.
Service charges are rising — but where is the accountability? This episode breaks down significant overspends on lifts, repairs, lighting and management costs passed directly to residents. We examine the absence of Section 20 consultation, political silence, Ombudsman findings and what happens when housing mismanagement becomes the tenant’s financial burden.
Episode 6, “Beyond Repair,” compares GreenSquareAccord’s 2016 repair promises with the reality outlined in its 2024 report. Using a live case of a persistent leak in an Oxford block, this episode examines delays, communication failures and a culture of blame — asking whether lessons from the past have genuinely been learned.
Blocked pipes. Raw sewage. And then the blame game.
Episode 2 looks at repeated sewage flooding at a GreenSquareAccord property in Oxford, alongside the wider issue of service charge abuse. With insight from SHAC’s Golden Web report, this episode connects frontline failures with executive accountability, asking who carries the cost when governance and maintenance fall short.
